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Terms and Conditions
1. Scope
The business relationship between LamaLoLi GmbH (hereafter LamaLoLi) and the buyer is exclusively governed by the following General Terms and Conditions in the version valid at the time of the order. Any other conditions by the buyer are not recognized by LamaLoLi, unless LamaLoLi has approved its validity explicitly in writing.
2. Conclusion of contract
Your order is a proposal for us to enter into a purchase contract. When you place an order with LamaLoLi, we will send you an e-mail in which we confirm receiving the order with its details (Order Confirmation). This Order Confirmation does not depict accepting the proposal, but should only inform you that we have received the order.
A purchase contract is only concluded when we deliver the ordered product to you and confirm sending it with a second e-mail (Delivery Confirmation).
Products from the same order which are not included in the Delivery Confirmation are not part of the Purchase Contract. The contract partner is LamaLoLi.
Please note that we sell all product only in amounts for private use. This also applies to the amount of the ordered products in one order as well as making several orders for the same product in which each order contain amounts for private use.
3. Purchase on Approval
At LamaLoLi you Purchase on Approval, i.e. you can return the delivered goods within 14 days, without any reason. The purchase contract will be concluded by your approval when you receive the goods, but not later that after the 14 day deadline for return expires.
4. Prices
The prices in the online catalogue include the legal Value Added Tax. The prices are subject to change.
5. Shipping costs
Independently from the order value, we include shipping costs for each order and delivery address.
Click here to view our delivery rates.
6. Right to cancellation within two weeks, exclusion of cancellation
Information regarding the Right to cancellation
Right to cancellation:
You may cancel you contract declaration without stating any reasons, within two weeks, from the end of the 14 days deadline for return of your Purchase on Approval in writing (e. g. letter, e-mail) or by returning the goods. The period of time begins when you receive the goods and this information as well as the deadline for return for your Purchase on Approval. In order to keep the cancellation deadline the timely sending of the letter or the goods in sufficient. The cancellation or the goods are to be sent to:
Letter: LamaLoLi c\o, MPR Mail and Parcel Service Riese GmbH, Belgische Allee 51A, 53842 Troisdorf
E-mail : support@lamaloli.co.uk for the United Kingdom, for any other European country to service@lamaloli.com
Results of the cancellation:
In case of an effective cancellation, the services received by both parties and possible benefits (e. g. interest) are to be returned. If you cannot return the received service in total or in part or only in deteriorate condition, you are obliged to compensate us. This does not apply to the surrender of goods, if the deterioration of the item is caused by its review, as might have been possible in any store. Furthermore, you are able to prevent compensation if you do not use the item as owner and avoid actions reducing its value. Goods that can be sent by parcel have to be returned.
You have to pay for the return if the delivered goods are identical to the ones ordered, and if the value of the item to be returned does not exceed Euro 40, or if the price exceeds this amount have not made payment or and agreed partial payment at the time of cancellation. Else, the return is free. Item that cannot be sent by parcel will be collected by us. We are obliged to return payments within 30 days after sending the cancellation.
Exclusion of Cancellation
The Right of Cancellation does not apply to Distance Sales Contracts (Fernabsatzvertr?gen)
· to the delivery goods, manufactured according to customer specifications or plainly tailored to the personal requirements or are not suitable for returning due to their consistence or may spoil quickly or their due date is expired,
· to delivery of audio or video recording or software, if the seal of the delivered data carrier was removed by the user or
· to the delivery of newspaper or magazines.
7. Delivery
If not agreed otherwise, the goods are delivered from the warehouse of LamaLoLi to the delivery address stated by the buyer.
The delivery date is non-binding, if as an exception, the delivery date was committed to.
LamaLoLi delivers duty unpaid (DDU) which means the goods were not custom-cleared for import before delivered to the address to the purchaser. LamaLoLi is not responsible for any custom duty clearance or any other taxes and duties needed to be paid to the destination country. It is the Purchaser´s responsibility for all any costs and risks caused by his failure to clear the goods from import on time.
If LamaLoLi, without actual fault, is not able to deliver the ordered goods, because the supplier of LamaLoLi does not fulfill its contractual obligations, LamaLoLi has the right to decline the buyer’s order. In this case the buyer will be informed immediately that the ordered product is not available. The buyer's legal rights remain untouched.
If a delivery to the buyer is not possible, because the delivered goods do not fit the buyer’s entry door, or staircase, or because the buyer cannot be located at the delivery address stated by him, even if the delivery date was announced in ample time, the buyer will pay the costs for such unsuccessful delivery.
8. Due date and Payment, Default
The buyer may pay the purchase price via credit card (Mastercard or VISA Card) or via Pay Pal.
9. Offset, Withholding
The buyer is only entitled to offset payments if his counterclaim was legally confirmed or is not contested by LamaLoLi. Furthermore, a right to withhold only exists, if the counterclaim is based on the same contract relationship.
10. Retention of Title
The delivered goods remain property of LamaLoLi until full payment is received.
11. Liability for defects
If the purchase item is defect, the legal provisions apply.
A cessation of these rights by the buyer is excluded.
If not mentioned otherwise, further claims of the buyer, based on any legal claim, are excluded. Thus, LamaLoLi is not liable for damages apart from the delivered item itself, especially not for loss of profit or property damages of the buyer. In so far as the legal liability of LamaLoLi is excluded or limited, this also applies to the personal liability of employees, representatives and legal representatives.
The above mentioned limited liability does not apply in so far as the cause of damage is intent or gross negligence or a personal injury exists. Furthermore it does not apply if the buyer invokes claims governed by legal regulation.
If LamaLoLi violates a contract relevant obligation, the obligation to compensation for property damage is normally limited to the damage that was caused.
The defect goods must be returned as stipulated by law. LamaLoLi reserves the right to claim damages according to the legally defined conditions.
The limitation period is twenty four months from delivery.
12. Collection, processing and using our customer’s personal information
We will abide to all legal regulations during all steps in data processing (e. g. collection, processing and transfer). Your data necessary for processing the business transaction are stored and forwarded to our service providers, as far as necessary. In the legal framework and considering your rights to be protected, during the time of our business relationship, we may transfer address and credit data to other trade companies or service providers within the company or to SCHUFA 65203 Wiesbaden.
Furthermore, address and order date are collected and processed for internal marketing purposes. Third party marketing entities will only receive data permitted by law (publicized specific and summarized data lists according to § 28 Abs. 3 Nr. 3 Federal Data Protection Act (Bundesdatenschutzgesetz) or with your explicit permission).
Your data will help us to make your purchase experience with us more individual and increase it continuously. We use your personal data to process orders, to deliver the goods, to check creditworthiness, to process payment, and to be able to inform you about orders, products, services and special offers.
Further information regarding the type, amount, location and purpose of collecting, processing and using the required personal data for supplying the order, signing up for e-mail notifications, delivering online reviews by LamaLoLi are contained in the Privacy Policy.
13. Applicable Law
The German Law applies, excluding the UN law (CISG).
The business relationship between LamaLoLi GmbH (hereafter LamaLoLi) and the buyer is exclusively governed by the following General Terms and Conditions in the version valid at the time of the order. Any other conditions by the buyer are not recognized by LamaLoLi, unless LamaLoLi has approved its validity explicitly in writing.
2. Conclusion of contract
Your order is a proposal for us to enter into a purchase contract. When you place an order with LamaLoLi, we will send you an e-mail in which we confirm receiving the order with its details (Order Confirmation). This Order Confirmation does not depict accepting the proposal, but should only inform you that we have received the order.
A purchase contract is only concluded when we deliver the ordered product to you and confirm sending it with a second e-mail (Delivery Confirmation).
Products from the same order which are not included in the Delivery Confirmation are not part of the Purchase Contract. The contract partner is LamaLoLi.
Please note that we sell all product only in amounts for private use. This also applies to the amount of the ordered products in one order as well as making several orders for the same product in which each order contain amounts for private use.
3. Purchase on Approval
At LamaLoLi you Purchase on Approval, i.e. you can return the delivered goods within 14 days, without any reason. The purchase contract will be concluded by your approval when you receive the goods, but not later that after the 14 day deadline for return expires.
4. Prices
The prices in the online catalogue include the legal Value Added Tax. The prices are subject to change.
5. Shipping costs
Independently from the order value, we include shipping costs for each order and delivery address.
Click here to view our delivery rates.
6. Right to cancellation within two weeks, exclusion of cancellation
Information regarding the Right to cancellation
Right to cancellation:
You may cancel you contract declaration without stating any reasons, within two weeks, from the end of the 14 days deadline for return of your Purchase on Approval in writing (e. g. letter, e-mail) or by returning the goods. The period of time begins when you receive the goods and this information as well as the deadline for return for your Purchase on Approval. In order to keep the cancellation deadline the timely sending of the letter or the goods in sufficient. The cancellation or the goods are to be sent to:
Letter: LamaLoLi c\o, MPR Mail and Parcel Service Riese GmbH, Belgische Allee 51A, 53842 Troisdorf
E-mail : support@lamaloli.co.uk for the United Kingdom, for any other European country to service@lamaloli.com
Results of the cancellation:
In case of an effective cancellation, the services received by both parties and possible benefits (e. g. interest) are to be returned. If you cannot return the received service in total or in part or only in deteriorate condition, you are obliged to compensate us. This does not apply to the surrender of goods, if the deterioration of the item is caused by its review, as might have been possible in any store. Furthermore, you are able to prevent compensation if you do not use the item as owner and avoid actions reducing its value. Goods that can be sent by parcel have to be returned.
You have to pay for the return if the delivered goods are identical to the ones ordered, and if the value of the item to be returned does not exceed Euro 40, or if the price exceeds this amount have not made payment or and agreed partial payment at the time of cancellation. Else, the return is free. Item that cannot be sent by parcel will be collected by us. We are obliged to return payments within 30 days after sending the cancellation.
Exclusion of Cancellation
The Right of Cancellation does not apply to Distance Sales Contracts (Fernabsatzvertr?gen)
· to the delivery goods, manufactured according to customer specifications or plainly tailored to the personal requirements or are not suitable for returning due to their consistence or may spoil quickly or their due date is expired,
· to delivery of audio or video recording or software, if the seal of the delivered data carrier was removed by the user or
· to the delivery of newspaper or magazines.
7. Delivery
If not agreed otherwise, the goods are delivered from the warehouse of LamaLoLi to the delivery address stated by the buyer.
The delivery date is non-binding, if as an exception, the delivery date was committed to.
LamaLoLi delivers duty unpaid (DDU) which means the goods were not custom-cleared for import before delivered to the address to the purchaser. LamaLoLi is not responsible for any custom duty clearance or any other taxes and duties needed to be paid to the destination country. It is the Purchaser´s responsibility for all any costs and risks caused by his failure to clear the goods from import on time.
If LamaLoLi, without actual fault, is not able to deliver the ordered goods, because the supplier of LamaLoLi does not fulfill its contractual obligations, LamaLoLi has the right to decline the buyer’s order. In this case the buyer will be informed immediately that the ordered product is not available. The buyer's legal rights remain untouched.
If a delivery to the buyer is not possible, because the delivered goods do not fit the buyer’s entry door, or staircase, or because the buyer cannot be located at the delivery address stated by him, even if the delivery date was announced in ample time, the buyer will pay the costs for such unsuccessful delivery.
8. Due date and Payment, Default
The buyer may pay the purchase price via credit card (Mastercard or VISA Card) or via Pay Pal.
9. Offset, Withholding
The buyer is only entitled to offset payments if his counterclaim was legally confirmed or is not contested by LamaLoLi. Furthermore, a right to withhold only exists, if the counterclaim is based on the same contract relationship.
10. Retention of Title
The delivered goods remain property of LamaLoLi until full payment is received.
11. Liability for defects
If the purchase item is defect, the legal provisions apply.
A cessation of these rights by the buyer is excluded.
If not mentioned otherwise, further claims of the buyer, based on any legal claim, are excluded. Thus, LamaLoLi is not liable for damages apart from the delivered item itself, especially not for loss of profit or property damages of the buyer. In so far as the legal liability of LamaLoLi is excluded or limited, this also applies to the personal liability of employees, representatives and legal representatives.
The above mentioned limited liability does not apply in so far as the cause of damage is intent or gross negligence or a personal injury exists. Furthermore it does not apply if the buyer invokes claims governed by legal regulation.
If LamaLoLi violates a contract relevant obligation, the obligation to compensation for property damage is normally limited to the damage that was caused.
The defect goods must be returned as stipulated by law. LamaLoLi reserves the right to claim damages according to the legally defined conditions.
The limitation period is twenty four months from delivery.
12. Collection, processing and using our customer’s personal information
We will abide to all legal regulations during all steps in data processing (e. g. collection, processing and transfer). Your data necessary for processing the business transaction are stored and forwarded to our service providers, as far as necessary. In the legal framework and considering your rights to be protected, during the time of our business relationship, we may transfer address and credit data to other trade companies or service providers within the company or to SCHUFA 65203 Wiesbaden.
Furthermore, address and order date are collected and processed for internal marketing purposes. Third party marketing entities will only receive data permitted by law (publicized specific and summarized data lists according to § 28 Abs. 3 Nr. 3 Federal Data Protection Act (Bundesdatenschutzgesetz) or with your explicit permission).
Your data will help us to make your purchase experience with us more individual and increase it continuously. We use your personal data to process orders, to deliver the goods, to check creditworthiness, to process payment, and to be able to inform you about orders, products, services and special offers.
Further information regarding the type, amount, location and purpose of collecting, processing and using the required personal data for supplying the order, signing up for e-mail notifications, delivering online reviews by LamaLoLi are contained in the Privacy Policy.
13. Applicable Law
The German Law applies, excluding the UN law (CISG).
